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Providing students of modest economic means with a college preparatory education aimed at helping young men and women develop the habits of mind and spirit that will enable them to be successful in college, in their careers, and in life.

Providing meaningful opportunities for professionals to interact with and mentor students while making a difference in their lives. Over 100 Cleveland-area businesses, firms, and non-profits have partnered with Saint Martin.

Saint Martin invites students into our school community who are committed to academic, spiritual, social, emotional, and physical growth. During the admissions process, Saint Martin reviews academic, disciplinary, and attendance records, as well as teacher recommendations.

While we are serious about preparing students for college and career success, we also believe that school should be fun! Caring for the whole student, we believe that involvement in extracurriculars is essential to continuing to form talented, well-rounded, and interesting individuals.

Customer Service Student Tasks

Administrative Duties

  • Preparing letters and composing emails to clients; sorting, distributing, stamping, sealing, and filing mail
  • Delivering newspapers, public transportation passes, and mail to employees
  • Creating letter templates for correspondence to clients, summarizing received letter content
  • Making announcement slides for TV monitors
  • Answering phones and covering receptionist duties
  • Scanning and laminating important documents for retention
  • Producing receipts for checks and ledgers for account balances
  • Documenting, organizing, and updating customer account information and payments
  • Preparing gift bags and giveaway baskets for corporate events
  • Alphabetizing and organizing personnel files, accessing database documents
  • Transferring information from client business cards to electronic format
  • Processing insurance verification claims, proofreading, and mailing enrollment letters to employees and clients
  • Scanning documents and reporting credits, withdrawals, and declined transactions
  • Restock shelves with products for clients/patrons
  • Event preparation of name tags and marketing materials
  • Event set-up including space formation, restocking, and refilling food and beverages.
  • Registering new memberships

Data Management

  • Preparing excel spreadsheets to monitor and track matching gift programs for annual funds and initiatives, tracking and indexing credit card statements
  • Uploading scanned invoices and documents onto CRM
  • Documenting incident reports into Excel
  • Organizing credit reports in excel
  • Preparing files for new applicants in assured, prospect, and lead accounts for companies seeking insurance
  • Make phone calls to confirm and update client/patrons information

Companies with Saint Martin students in Customer Service:

Our Partners

View All
Synthomer Foundation
Judson Services, Inc.
The Riverside Company
Ohio Lottery Commission
Eaton Corporation
Lakeshore Intergenerational School
Cavitch Familo & Durkin Co. LPA
Cleveland Public Library
Reminger Co., LPA
Slavic Village Development Corporation
Catholic Charities Health and Human Services
Jones Day
Boys & Girls Clubs of Cleveland
University Hospitals St. John Medical Center
Cleveland Play House
Cleveland City Council
Cleveland Clinic
Progressive Insurance
Skidmark Garage
William Rainey Harper School
Westfield Bank
Interstate McBee
Thompson Hine
Case Western Reserve University
Southwest General Hospital
The City Club of Cleveland
Neighborhood Family Practice
Dominion Energy Ohio
AeroControlex Group
AVI Foodsystems, Inc.
Federal Reserve Bank of Cleveland
Ernst & Young
Global Ambassadors Language Academy
Cleveland Research Company
Frantz Ward
St. Aloysius - St. Agatha
Burton Bell Carr Development Corporation
Cleveland Leadership Center
Kirtland Capital Partners
Sherwin Williams
Cleveland Foundation
St. Vincent Charity Medical Center
The Effective Leadership Academy
Third Federal Savings & Loan Association
Baker Hostetler
YMCA of Greater Cleveland
Warner Girls Leadership Academy
Beachland Ballroom
Home Instead
Ohio Attorney General's Office
University Settlement
Cleveland Cavaliers
Western Reserve Trust Company
Applied Industrial Technologies
Parker Hannifin Corp
Heartland Payroll Solutions
Calfee, Halter & Griswold LLP
Shoes and Clothes for Kids
New Heights Research
Cleveland Metropolitan School District
Ashton Technology Solutions
AIM Recycling
Lake Health
University Hospitals
The Cleveland History Center
Cleveland Menu
Group Management Services
Walker & Dunlop
Union Miles Development Corporation
Expeditors International of Washington, Inc.
CBIZ, Inc.
Key Bank
Nock & Son Company
University Hospitals Seidman Cancer Center
MetroHealth Medical Center
College Now of Greater Cleveland
Shurtape Technologies, LLC
Hyland Software
American Red Cross, Greater Cleveland Chapter
Aero Fluid Products
Greater Cleveland Film Commission
John Carroll University
Partnership Schools
Bratenahl Capital Partners
CGI Federal

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